Authenticity Guarantee & Authenticity Check
OUR AUTHENTICITY GUARANTEE
We at secondhandbags AG are committed to providing you with a pleasant as well as risk-free shopping experience. Buying luxury goods online can be intimidating and it can be difficult to judge whether the treasures on offer are genuine or not. We have been familiar with our customers' concerns for over 15 years and offer a100% authenticity guarantee on everything we sell!To combat counterfeiting and protect your investment, we test every item for authenticity. We only sell items that we would be proud to wear ourselves - so you can complete your order with 100% confidence.
AUTHENTICITY CHECK - PROCESS:
All of our authenticity checkers have extensive personal and professional experience. Passionate about luxury vintage, they have spent years buying and wearing all the brands we sell themselves. We work with long term suppliers who give us an additional guarantee of authenticity. Our suppliers are continuously trained. This is to ensure that their brand knowledge remains accurate and up to date. Before uploading to our webshop, each item is once subjected to a rigorousauthentication process process. This involves looking at and checking each element individually and in combination: Label, datacodes and serial numbers, stamps, hardware, stitching, material, symmetry and overall craftsmanship. After concluding that a product is authentic, a certificate of authenticity is issued by the secondhandbags AG is issued. The following information is noted on it:
- Name of the bag model
- Date of the test
- Signature of the examiner
With this card, you are entitled at any time to have the authenticity of the associated Bag. If you ever decide to resell your piece, this of course applies to the subsequent owner as well. However, the subsequent owner must provide proof of purchase from the original purchaser.
We at secondhandbags AG want to be your most trusted source for authenticated luxury bags. Because trust is at the heart of everything we do, we offer a 5-day return policy.
You would like to purchase a Bag authenticated by us?
We also offer the possibility to have bags authenticated by us. To do this, it is best to write us an e-mail to firstname.lastname@example.org with all details about the Bag. We will take the time to Bag to look at and give you within 5 working days the Bag including the authenticity card to return the goods. You can return the Bag gladly send it to the following address or bring it personally to us.
You have to pay the shipping costs to us, but the return shipping to you is included in the price. An amount of CHF 80.- will be charged for the entire authentication process.
We want to be your most credible source for authenticated luxury. Do you have further questions or concerns about the authenticity of an item you have purchased?Contact us at email@example.com and we will be happy to find a solution with you.