Your questions, our answers
We have created a list of the questions most frequently asked and our answers.
All secondhand Deisgner handbags are sent from Switzerland. If you make an order outside of Switzerland, we take over the customs costs in full.
Unfortunately, these images were more abusive by other people. This is particularly delicate with unique serial numbers. On the other hand, the informative value of these images drops, since every fraudulent seller can find such a picture on the Internet. Therefore, we decided not to publish any pictures of this kind.
We have a global network of suppliers. Due to customs processing, authentication processes and a final, thorough cleaning, it can unfortunately take up to 5-10 working days until the item is ready to dispatch. Important: If you pay in advance, this process only begins after receipt of payment.
With a rare model, however, it can take a little longer. This is exactly why we have our wish list:Contact us here!
Secondhandbagsto stop by.
Sometimes we have unworn exhibition models. You will find a detailed description on every product page.
Bag Technology and marketing throughDates can be booked here.
If you order on account, you have the option of paying the invoice in full or in installments. You only decide conveniently when receiving the invoice. The payment period is always 14 days. Please note that we are on account with our financing partner work together. The entire debt collection and dunning is handled by our partner, which also carries out an identity and credit check. Since fraudulent orders have repeatedly occurred on account (other delivery address, post-account hacked), an additional confirmation with an SMS code is necessary from an amount of CHF 1000.-
Please use the empty deposit certificate for the transfer and enter the total invoice amount.
Would you like to pay the invoice amount in installments?
Please enter the desired payment amount in the empty deposit certificate. The minimum payment amount is 10% of the value of the goods. If you make a partial payment, you will receive an invoice every month until the entire amount is paid. The open amount increases by 1%every month. The amount to be paid can be re -elected with each rate. PowerPay also charges a processing fee of CHF 2.90 (post) or CHF 1.90 (email) per invoice.
We work with powerpay.ch when buying on account. There can be various reasons for a rejection:
• You are not yet of legal age.
• You cannot be found with the address given.
• Your personal accounting at this point is not enough.
• You are in default of payment.
We no longer print invoices in paper form. In your order confirmation, you will find a link to download your invoice at the bottom.