You have to be within 14 days Contact us and state the reason for the return. The return must be made within this period Postmark date counts. As soon as we receive the product in the same Condition same as when sold and with tag attached have received, we will trigger the refund in the system and you will be informed by email.

We have a worldwide network of suppliers. Due to customs clearance, authentication processes and a final, thorough cleaning, it can unfortunately take up to 5-10 working days until the item is ready for dispatch. Important: If you pay in advance, this process only begins after receipt of payment.

We offer a 100% guarantee of authenticity for all bags we sell, we also do offer Authenticity checks itself! In order to combat counterfeits and protect your purchase, our network of renowned brand experts carefully checks every single article. We only sell bags that we would proudly wear ourselves - you can complete your order with 100% trust.